Payment methods, delivery and returns policy
The 4UseAgain offers several payment methods, and the orders placed on this site can be paid by: credit card, MBWAY and ATM reference.
The 4UseAgain makes the shipment of items purchased through CTT, being the respective shipping costs dependent on the value and destination of the order.
Shipping costs are presented when registering an order taking into account the following characteristics:
|Mainland Portugal:||3,99 €|
|Azores and Madeira:||7,46 €|
|Continental Spain:||5,55 €|
|Spanish islands:||16,96 €|
|Rest of world w/o USA||16,00 €|
It is reserved the fact that there may be special postage not listed in the table above, for deformed/non-standard items.
For orders over 39€ in continental Portugal, shipping is free.
Processing about the sending of the order
The expedition of an order will only be made after payment validation. The order will be shipped by CTT. When the order is shipped, the consumer will receive a confirmation e-mail and will have the possibility to perform the “Track & Trace” to track the delivery information.
This return policy has been drawn up based on current legislation and may be updated without prior notice.
Period of Free Resolution and Return
The customer has the right to withdraw from the contract without incurring any costs (other than the cost of shipping the product(s) and without having to state the reason, within 14 (fourteen) days, starting from the day on which the customer or a third party indicated by the customer (other than the carrier) acquires physical possession of the product(s).
Thus, in the case of exercising the right of free resolution, any purchase made in the store may be returned up to the limit of 14 days after being received.
If the customer wishes to exercise the right of free termination of contract, should fill out the Return Form.
Upon receipt of the request for free termination of the contract accompanied by the items will be given a response as soon as possible.
Conditions for return
In order for a purchase to be eligible for return, the items purchased must be in the same condition in which they were delivered. It will also be necessary that they are returned without signs of misuse or mishandling.
The article should be sent to the following address: 4UseAgain, Rua dos Vitórios, nº 63 Casal das Figueiras 2907-281 Sesimbra.
The refund process will be initiated upon proper receipt of the item(s). The customer will be notified by email regarding this process. The refund will be made through the same method of payment used by the customer in the initial payment, except in situations of express agreement between the two parties and in which the customer does not incur any costs as a result of the refund.
Shipping & Returns
If the reason for free termination of the contract is the responsibility of 4UseAgain, the shipping costs initially paid by the buyer, will be included in the amount to be refunded, as provided in the legislation in force in the Decree of Law No. 24/2014. If the customer wants a different collection method from the one defined by 4UseAgain, (the customer) will be responsible for paying the additional costs of shipping for the return of the product to the store.